Privacy Policy
Effective Date: May 2, 2026
Business: From Treatment Room to Classroom | The Jonelle Duvall Collective
Owner: Jonelle Duvall | New Mexico, USA
Website: www.jonelleduvall.com, www.jonelleduvall.com/teach
This Privacy Policy explains how Jonelle Duvall and The Jonelle Duvall Collective ("we," "us," or "our") collect, use, and protect your personal information when you visit our website or purchase our products.
1. Information We Collect
We collect the following types of information:
Information you provide directly:
- Name and email address (when you opt into our email list or purchase a product)
- Payment information (processed securely through SamCart; we do not store your payment details)
- Communications you send us directly
Information collected automatically:
- Browser type, IP address, and device information
- Pages visited, time spent on site, and referring URLs
- Pixel and cookie data (see Section 4)
2. How We Use Your Information
We use the information we collect to:
- Deliver the products and services you purchase
- Send you emails related to your purchase, course access, and account
- Send you marketing emails if you have opted in (you may unsubscribe at any time)
- Improve our website, products, and marketing
- Comply with legal obligations
3. Email Marketing
If you subscribe to our email list or purchase a product, you may receive promotional emails from us. Every marketing email includes an unsubscribe link. You may opt out at any time. Transactional emails related to your purchase (such as order confirmations and course access) cannot be unsubscribed from, as they are necessary for service delivery.
4. Cookies and Tracking Technologies
Our website uses cookies and tracking technologies, including:
- Meta Pixel: We use the Meta (Facebook) Pixel to track website visits and conversions for advertising purposes. This allows us to show relevant ads on Facebook and Instagram to people who have visited our site.
- Roaspy: We use Roaspy for ad attribution and conversion tracking to understand which marketing channels are driving results.
- Analytics tools: We may use tools such as Google Analytics or similar services to understand how visitors use our site.
You may opt out of Meta's data collection by visiting your Facebook Ad Preferences. You may also control cookies through your browser settings, though disabling cookies may affect site functionality.
5. Third-Party Services
We use third-party platforms to operate our business. These platforms have their own privacy policies:
- SamCart (payment processing): samcart.com/privacy
- Kajabi (course delivery and email): kajabi.com/privacy
- Meta / Facebook (advertising): facebook.com/privacy
- Roaspy (ad attribution and analytics): roaspy.com/privacy
We do not sell your personal information to third parties.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated effective date at the top of this page. Your continued use of our website following any updates constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact: [email protected]